Is there an auto payment system? (pay-by-phone?)
  • Yes, you can sign up for auto pay and the amount of your utility bill will be automatically deducted from your VISA, MasterCard, Discover, Checking or Savings Account on a specified date that you determine. To sign up, just log into our Utility Billing on-line processing page and enroll.  You can enroll in this plan at anytime. There is no charge for this service. 
  • You also have the option of paying your utility bill by phone through an automated system 24 hours a day/7 days a week.  Simply call 877-729-2497. You will need your customer and account numbers when you call this number. You may pay by VISA, MasterCard, Discover, Checking, or Savings Account. Payments process the next day. There is no fee for this service.

Show All Answers

1. What is a unit of water?
2. Why is my consumption so high?
3. Can I change the name on the bill so the tenants receive the utility bill?
4. How can the water meter tell me if I have a leak?
5. How do I determine if I have a toilet leak?
6. My toilet isn't leaking, where else could it be coming from?
7. Why is my water cloudy and then clears up after I run it for a while?
8. What can I do to improve water pressure?
9. I'm installing a water softener, how hard is the water and how much iron is in our water?
10. How are utilities billed?
11. How is my sewer rate determined?
12. My bill shows a credit. How do I get that back?
13. What if I did not receive my bill in the mail or by e-mail?
14. How do I dispute a bill amount?
15. Why is my bill estimated?
16. What can I do if my bill was estimated or is not correct?
17. I am going south for the winter; do I still need to pay my water bill?
18. Does the City issue an adjustment for leaks?
19. Delinquent Utilities
20. Is there an auto payment system? (pay-by-phone?)
21. Water Fun Facts