FAQs • St. Cloud, MN • CivicEngage

What happens after I take an exam?: You will be notified of your test results by mail. For most positions, the top passing scores continue with the eligibility process. The current opening and any future hiring may be made from the eligibility list.

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Human Resources

1. How can I find out about City of St. Cloud job openings?: Open positions are listed online or at City Hall, 1201 7th Street South. You can also sign up to receive an email notification when a new position is posted.

2. Who do I contact for public assistance?: For public assistance, such as financial assistance, contact your local county office:
• Stearns County: (320) 656-3600
• Benton County: (320) 968-5000
• Sherburne County: (800) 433-5228

3. Where do I file for unemployment?: The unemployment hotline is (877) 898-9090 or visit www.uimn.org

4. Can I fill out an application or send a resume for City of St. Cloud job openings anytime?: The general city application is accepted at any time. Applications are placed in general file for a period of one year. You are encouraged to sign up for automatic email notifications about job opportunities that are advertised.

5. Does the City of St. Cloud offer internship or volunteer opportunities?: Contact the specific department you are interested in to see if any opportunities are available.

6. What are the most common examinations?: The most common types of exams are:
• Qualifications Rating: This exam typically involves an evaluation of your training and experience as it relates to the duties of the position. It is usually an assessment of an examination (Supplemental Questionnaire) and your application.
• Interview: An interview typically involves a panel of interviewers who ask structured questions about past experiences in handling specific situations. The questions are usually designed to measure broad categories of competencies, such as your ability to solve problems or to assess your communication skills.
• Practical Exam: This exam typically requires you to perform functions similar to those routinely performed in the job.
• Written Exam: These exams measure job-related knowledge. They are usually based on announced references or knowledge areas. Typical written exams are multiple-choice or fill-in-the-blank and are usually used for jobs which require specific knowledge.

7. What happens after I take an exam?: You will be notified of your test results by mail. For most positions, the top passing scores continue with the eligibility process. The current opening and any future hiring may be made from the eligibility list.

8. What if I need testing accomodations?: If you require accommodation to participate in the hiring process, please contact the Human Resources Office at (320) 255-7217.

9. Do you have any tips for filling out my application?: • Applicants are encouraged to apply early. Applications must be submitted with all required documentation prior to the 4:30 pm deadline on the job posting. Incomplete or late applications will not be accepted.
• Your application must include all relevant education and experience you possess. Human Resources staff reviews the information you provide to determine if you meet the minimum qualifications for the job. The information you provide may be rated as part of an examination.
• Read the job posting, requirements, and attach required documentation before submitting an application.
• If you do not have computer access or scanning capabilities, computers are available in public libraries. Additional documentation may be submitted via mail, in person, email, or fax. Your name and the position you are applying for must be on every document.

10. Do military veterans get a preference?: Points are awarded to qualified veterans and spouses of deceased or diabled veterans. Points are awarded subject to provision of MN Statutes 43A.11.

11. How do I verify employment?: The Office of Human Resources can verify employment including the position title, employment starting and ending dates, and salary.