Compliments, Complaints, Concerns

Compliments


The St. Cloud Police Department partners with the citizens it serves to ensure that St. Cloud remains a safe, friendly community where families can raise their children in peace, men and women can earn a living and feel secure in their property and persons, and those who live here and visit here feel welcome and respected.

When a member of the Department provides outstanding service or goes the extra mile, it is important that we hear from you. You can pass along a compliment or a thank you by:
  • Calling: 320-345-4444
  • Email
  • Visit or Mail: 101 11th Avenue North, St. Cloud, MN 56303
When you take the time to pass along a compliment, you make a real difference in the lives of some very dedicated professionals.

Complaints


The St. Cloud Police Department thoroughly investigates allegations of employee misconduct or criticism of its services.

If you believe you have been mistreated or witnessed an action you suspect violates departmental policy or state statute, please take the time to register your complaint by contacting a police supervisor at 320-251-1200. You will have the opportunity to speak with a supervisor, ask questions, and file a complaint if you wish.

If you prefer not to speak to a supervisor, you can complete the Public Complaint form and drop off or mail to:


Professional Standards
St. Cloud Police Department
101 11th Avenue North
St. Cloud, MN 56303

You will receive a timely reply from the Professional Standards Division and an explanation of the process by which your complaint will be investigated. Your cooperation during the investigation will be much appreciated.

Concerns


If you have questions about police procedure, crime, or the way in which your department serves your neighborhood, we want to answer your questions.
Ask for a supervisor. He or she will be happy to answer your question. For after hour concerns, please call dispatch at 320-251-1200 and ask for a police supervisor.